Power Platform Community Forum Thread Details

I have a model-driven app, leveraging business units and Javascript on a form. Occasionally users are getting the error messaged, below with the screenshot attached.

Has anyone seen this before? I don't understand how the record can be successfully saved with id 00000000-0000-0000-0000-000000000000 but then throw an error message.

This error message is inconsistent, for example a user can save 3 records fine in quick succession, but the 4th throws an error. There is little consistency to this that we have found.

Exception Message: user with id [REDACTED] does not have CreateAccess right(s) for record with id 00000000-0000-0000-0000-000000000000 of entity [REDACTED]. Consider assigning a role with the required access level to the user or team. For further troubleshooting, please work with a system administrator to use the Access Checker tool on this record: [REDACTED]&id=00000000-0000-0000-0000-000000000000. More details: {"CallerPrincipal":{"PrincipalId":"[REDACTED]","Type":8,"IsUserPrincipal":true},"OwnerPrincipal":{"PrincipalId":"[REDACTED]","Type":8,"IsUserPrincipal":true},"ObjectId":"00000000-0000-0000-0000-000000000000","ObjectTypeCode":11033,"EntityName":"[REDACTED]","ObjectBusinessUnitId":"[REDACTED]","RightsToCheck":"CreateAccess","RoleAccessRights":"None","PoaAccessRights":"None","HsmAccessRights":"None","GrantedAccessRights":"None","Messages":["BasicMinimumPrivilegeDepthRequired = None","EntityUserGroupRights = None","LocalMinimumPrivilegeDepthRequiredRights = CreateAccess","SecLib::AccessCheckEx2 failed. Owner Data: roleCount=2, privilegeCount=249, accessMode='0 Read-Write', AADObjectId='[REDACTED]', MetadataCachePrivilegesCount=8747, businessUnitId=[REDACTED]; Principal Data: roleCount=5, privilegeCount=249, accessMode='0 Read-Write', AADObjectId='[REDACTED]', MetadataCachePrivilegesCount=8747, businessUnitId=[REDACTED]"],"EntityOwnershipTypeMask":1,"CallerInfo":{"IsSystemUser":false,"IsSupportUser":false,"IsAdministrator":false,"IsCustomizer":false,"IsDisabled":false,"IsIntegrationUser":false,"Teams":null,"Roles":null},"ReadOnlyState":"UserAndOrgFullAccess","IsHsmEnabled":false,"HsmInfo":null,"AccessOrigin":null}

ErrorCode: -2147187962

HexErrorCode: 0x80048306

ErrorDetails:

0: user

1: [REDACTED]

2: CreateAccess

3: 00000000-0000-0000-0000-000000000000

4: [REDACTED]

5: [REDACTED]id=00000000-0000-0000-0000-000000000000

6: {"CallerPrincipal":{"PrincipalId":"[REDACTED]","Type":8,"IsUserPrincipal":true},"OwnerPrincipal":{"PrincipalId":"[REDACTED]","Type":8,"IsUserPrincipal":true},"ObjectId":"00000000-0000-0000-0000-000000000000","ObjectTypeCode":11033,"EntityName":"[REDACTED]","ObjectBusinessUnitId":"[REDACTED]","RightsToCheck":"CreateAccess","RoleAccessRights":"None","PoaAccessRights":"None","HsmAccessRights":"None","GrantedAccessRights":"None","Messages":["BasicMinimumPrivilegeDepthRequired = None","EntityUserGroupRights = None","LocalMinimumPrivilegeDepthRequiredRights = CreateAccess","SecLib::AccessCheckEx2 failed. Owner Data: roleCount=2, privilegeCount=249, accessMode='0 Read-Write', AADObjectId='[REDACTED]', MetadataCachePrivilegesCount=8747, businessUnitId=[REDACTED]; Principal Data: roleCount=5, privilegeCount=249, accessMode='0 Read-Write', AADObjectId='[REDACTED]', MetadataCachePrivilegesCount=8747, businessUnitId=[REDACTED]],"EntityOwnershipTypeMask":1,"CallerInfo":{"IsSystemUser":false,"IsSupportUser":false,"IsAdministrator":false,"IsCustomizer":false,"IsDisabled":false,"IsIntegrationUser":false,"Teams":null,"Roles":null},"ReadOnlyState":"UserAndOrgFullAccess","IsHsmEnabled":false,"HsmInfo":null,"AccessOrigin":null}

ApiExceptionSourceKey: Plugin/Microsoft.Crm.ObjectModel.CustomBusinessEntityService

ApiStepKey: [REDACTED]

ApiDepthKey: 1

ApiActivityIdKey: [REDACTED]

ApiPluginSolutionNameKey: System

ApiStepSolutionNameKey: System

ApiExceptionCategory: ClientError

ApiExceptionMessageName: unManagedIdsAccessDenied

ApiExceptionHttpStatusCode: 403