I built a chatbot with PVA and connected it to azure language studio custom question and answering to manage the knowledge base. I've a few had cases of it not being able to return accurate answers and rather that failing, ends up providing a totally wrong answer.
I've trained and re-trained the model as best i can but it seems like it's a bit to intelligent for its own good and tries too hard to get things right.
does anyone have any tips that might help?


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