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ReportI'm currently making a bot which users can ask about company policies, such as holiday entitlement or salary review etc. We have an employees handbook which contains the majority of this information.
What I would like to know is if virtual agents can return specific paragraphs from the document depending on what has been asked?
For example:
User: Where are all our offices?
Bot: Returns the section of the document under the heading 'office locations'.
User: How much holiday do I get?
Bot: Returns holiday entitlement section.
Any help would be most appreicated.
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