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Calling Actions from Copilot Studio

Return paragraph content

Posted on by 2

I'm currently making a bot which users can ask about company policies, such as holiday entitlement or salary review etc. We have an employees handbook which contains the majority of this information.


What I would like to know is if virtual agents can return specific paragraphs from the document depending on what has been asked?


For example:

User: Where are all our offices?

Bot: Returns the section of the document under the heading 'office locations'.

User: How much holiday do I get?

Bot: Returns holiday entitlement section.


Any help would be most appreicated.


  • Verified answer
    renatoromao Profile Picture
    renatoromao 6,459 on at
    Re: Return paragraph content

    Hi @Ben_C ,


    Today, we don't have this artificial intelligence to do it.

    You can suggest your idea here:


    Or you can develop the intelligence using Power Automate with Azure Cognitive Services or something like that to search a text inside the documents.

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