Suggest Topics Not Showing the extracted QnA

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Posted on 10 Sep 2021 08:29:43 by Community Power Pla...

I am using Power Virtual Agent on Teams. There when I tried to extract some FAQs from a web site it says successfully added the topics. But nothing is displayed. Can anyone help on this ?

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Expiscornovus 32,846 Most Valuable Professional on 10 Sep 2021 at 09:18:07

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Re: Suggest Topics Not Showing the extracted QnA

Hi @Anonymous,

There seem to be some issues with suggested topics at the moment. I have seen several threads about it on this forum.

Below is one:

https://powerusers.microsoft.com/t5/Topic-Creation-Management/Topic-suggestions-doesn-t-work-with-FAQ-URL-or-txt-file-URL/m-p/1261210

Might be good, if the issue persists after signing in and out, to raise a ticket with the Microsoft Support team: https://powervirtualagents.microsoft.com/en-us/support

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Expiscornovus 32,846 Most Valuable Professional on 23 Sep 2021 at 15:44:15

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Re: Suggest Topics Not Showing the extracted QnA

Hi @Anonymous,

It looks like something is fixed. In my environment the suggestions are shown again.

Can you test in your environment if the suggestions are displayed?

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