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Suggest Topics Not Showing the extracted QnA

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I am using Power Virtual Agent on Teams. There when I tried to extract some FAQs from a web site it says successfully added the topics. But nothing is displayed. Can anyone help on this ? 

 

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  • Expiscornovus Profile Picture
    Expiscornovus 1,700 on at
    Re: Suggest Topics Not Showing the extracted QnA

    Hi @Anonymous,

     

    It looks like something is fixed. In my environment the suggestions are shown again.

     

    Can you test in your environment if the suggestions are displayed?

  • Expiscornovus Profile Picture
    Expiscornovus 1,700 on at
    Re: Suggest Topics Not Showing the extracted QnA

    Hi @Anonymous,

     

    There seem to be some issues with suggested topics at the moment. I have seen several threads about it on this forum.

     

    Below is one:

    https://powerusers.microsoft.com/t5/Topic-Creation-Management/Topic-suggestions-doesn-t-work-with-FAQ-URL-or-txt-file-URL/m-p/1261210

     

    Might be good, if the issue persists after signing in and out, to raise a ticket with the Microsoft Support team: https://powervirtualagents.microsoft.com/en-us/support

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