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How can we set up a customized greeting message when the end user go into the ChatBox?
Hi @LKnisely,
In the unified authoring canvas, you can customize the Conversation Start system topic. This is what the bot says when it proactively starts a new conversation with a user.
Depending on how you deploy your chatbot, you may need to customize your chat client to send a startConversation event. Please have a look at the documentation here: Automatically start a chatbot conversation - Power Virtual Agents | Microsoft Learn
Henry
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