Unanswered

Power virtual agent showing errors but there is actually no error

(3) Share

Report

Posted on by Community Power Pla...

I am using power virtual agent. When I click on topics I am able to see all the topics but my topic is showing 26 errors. Well so I open that topic but the topic checker gives me exactly 0 errors. Problem is that I cant publish this topic with errors and I don't see any errors inside that topic.

Thanks for any help or tip on what can I do.

Categories:

Publish & channel management

I have the same question (0)

All responses (9)

Answers (0)

CU22081450-0 Most Valuable Professional on at

Like (1)

Report

Hi @Anonymous ,

You can see the same topic here: https://powerusers.microsoft.com/t5/Power-Virtual-Agents-Forum/Topic-validates-fine-and-saves-but-the-topic-list-sill-shows/m-p/446181#M575

Thanks! 🙂

Was this reply helpful? Yes No
Community Power Pla... on at

Like (0)

Report

Thank you. Anyway, it's not solved so I am living this open until is solved if somebody finds a solution.

Some more info.
There's a few flows inside the bot.
All other topics are without error.
It happened once before so I remade it to this bot from scratch but I didn't find out when it starts showing again.

Was this reply helpful? Yes No
Gitika Gupta on at

Like (2)

Report

Hi jurajjakubov,
Thanks for reporting the issue. We'd like to debug this with your help. Can you share a screenshot of your Topic list where it shows the errors, and then the authoring canvas for the topic, that would be a good starting point.
Thanks
Gitika

Was this reply helpful? Yes No
Community Power Pla... on at

Like (0)

Report

I am sending pictures.

Annotation 2020-0...

Annotation 2020-0...

Annotation 2020-0...

Was this reply helpful? Yes No
Community Power Pla... on at

Like (0)

Report

I am seding pictures as attachments

Was this reply helpful? Yes No
Community Power Pla... on at

Like (0)

Report

Hello,
I am facing the same issue, Did you figure it out? if so kindly share how.

Was this reply helpful? Yes No
TX_VERO_AZ 21 on at

Like (0)

Report

I am experiencing the same error when trying to publish and nowhere in my topics shows errors. I did however find the table with the components and deleted the ones I knew may have an issue because i could not delete them from the topic front end. I hate to recreate this bot and have this happen again.

Was this reply helpful? Yes No
Community Power Pla... on at

Like (1)

Report

Hi,
I was able to publish by removing some characters like ' ( ' ' ) ' from some texts in by PVA bot which were apparently the reason for errors.

Was this reply helpful? Yes No
HenryJammes on at

Like (0)

Report

Thanks @Anonymous!
@VFAVELA7 a fix is coming for this topic issue in the unified authoring canvas.

In the time being, the way to fix this is indeed to find places where the text for an expression is empty and remove them. I've detailed the steps here: https://powerusers.microsoft.com/t5/Topic-Creation-Management/Corrupted-conversation-start-topic-quot-Crash-quot/m-p/2221979/highlight/true#M1019

Was this reply helpful? Yes No