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Recently, the "Post adaptive card and wait for a response" is taking a lot longer than normal. It used to take only a few seconds, but is now taking almost two minutes, causing Power Virtual Agents to time out. This issue is affecting all of my flows, and the flow fails as the 'Return values to Power Virtual Agents' times out.I am thinking it might be a rate limit, but I read through the documentations and it appears that most of the time I should be getting an exception if I exceed it, rather than being slowed down. There has only been 400 actions a day (way lower than 10,000 as specified here: https://docs.microsoft.com/en-us/power-automate/limits-and-config)
The weird thing is, if I resubmit the flow via the run history rather than triggering it from Power Virtual Agents, the response is registered in 5 seconds.
Hi @LeongQJ,
Can you expand that last action with the error (Return value(s) to Power Virtual Agents) to see if there actually are any more details in the error? If so, can you share these details with us?
Here is the expanded action:
I had a look at my run history, and it turns out that the adaptive card submission consistently took 1 minute 40 seconds every time (even if I was clicking submit at different times). I was wrong that it was quick, it was just that I wasn't sending anything back to Power Virtual Agents before this so it did not affect the logic other than the message 'Sorry, the bot can't talk for a while. It's something the bot's owner needs to address.'.So, is there a 100 seconds delay for 'Post adaptive card and wait for a response', and if so, why doesn't it affect resubmitted flow?
I notice icon next to the arrow between the last two actions. Have you configured a run after on the last action?
If so, is has succeeded still checked?
Yes, has succeeded has been checked, I tried configure run after with different settings to no avail. Here's the same error for another flow without the icon.
Thanks for checking.
Can you share screenshots of the configuration of your flow?
I would be interested to see what you are using in the output of your return value action. But I would also like to recreate the whole flow in my dev environment to see if I can reproduce this issue.
Here is a very simple flow which is facing the same issue. I don't think its my flow which is causing the problem as every single one of my flow using 'Post adaptive card and wait for a response' is having the same problem. There is no return value.
If I click resubmit, I get a perfectly fine run:
Thanks for sharing those details. I see you mentioned that you did not have a return value.
Can you add an output variable and use a dummy value to the flow where you are using the Post a message in chat or channel.
Below is an example. This way it does return something to the bot, obviously you can ignore that message in the topic. Let me know if that makes a difference.
In the meantime I will look at the second scenario, with the adaptive card waiting for a response action. That looks like a different thing because it can take some time for somebody will respond, I can imagine that flow can time-out.
I have updated the flow to include outputs and its still having the same issue. I understand it might time out if it takes time for user to respond, I don't mind handling it in the 'Configure run after'. However, for the purpose of testing, I clicked the submit button immediately and still it took exactly 100 seconds every single time. I couldn't find any documentation that states that.
I have tried to reproduce your issue with the same setup. It looks pretty responsive in my dev environment (see gif below). I was not able to reproduce your issue. So, there might be something missing/different.
What do you have under the advanced settings in the post an adaptive card action? And I assume the bot is published (personal scope) and you have it installed in your teams client. You might want the check the other prerequisites for using proactive messages as well, just in case:
https://docs.microsoft.com/en-us/power-virtual-agents/teams/advanced-proactive-message-teams#prerequisites
This was the setup I used.
@LeongQJ, I am experiencing exactly the same issue! did you resolve?
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