Hello all,
I have created a chatbot via Power Virtual Agents (PVA) in Teams and I'm wondering how a change management works.
The scenario:
After I had built a bot, I want people to use it. I published my bot to make my bot available to users in Microsoft Teams.
Then I shared a link so others can install and use the bot.
Now I changed some Topics (made some improvements). So I hat do published my bot again.
A User installed my bot with the first version.
How can he now notice that there is a new version and he has to update the chatbot?
Is it only possible via an information from me and click again on the shared link? Or is there a more elegant way here?
Thanks a lot for the help!
Is it possible to update this info tab with the users?
Thank you for the answer!
I was only irritated by this version, because it is then not up to date with my users.
A proactive message is a great idea, thanks a lot for sharing!!
End users should never have to upgrade the chatbot if you push an update. If they are in mid-conversation, they won't see the update until 30 mins after you publish or so. If introducing new features, you could consider sending a proactive message to the users to let them know what they can use.
https://docs.microsoft.com/en-us/power-virtual-agents/teams/advanced-proactive-message-teams