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Update Chatbot in Teams

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Posted on by 11

Hello all,

 

I have created a chatbot via Power Virtual Agents (PVA) in Teams and I'm wondering how a change management works.

The scenario:

After I had built a bot, I want people to use it. I published my bot to make my bot available to users in Microsoft Teams.

Then I shared a link so others can install and use the bot.

Now I changed some Topics (made some improvements). So I hat do published my bot again.

A User installed my bot with the first version. 

 

How can he now notice that there is a new version and he has to update the chatbot?

Is it only possible via an information from me and click again on the shared link? Or is there a more elegant way here?

 

Thanks a lot for the help!

  • Jana1 Profile Picture
    Jana1 11 on at
    Re: Update Chatbot in Teams

    Is it possible to update this info tab with the users?

  • Jana1 Profile Picture
    Jana1 11 on at
    Re: Update Chatbot in Teams

    Thank you for the answer!

     

    c07a2dac-8e9c-47d0-b776-77b011437152.png

    I was only irritated by this version, because it is then not up to date with my users.

     

    A proactive message is a great idea, thanks a lot for sharing!!

  • peterswimm Profile Picture
    peterswimm on at
    Re: Update Chatbot in Teams

    End users should never have to upgrade the chatbot if you push an update. If they are in mid-conversation, they won't see the update until 30 mins after you publish or so. If introducing new features, you could consider sending a proactive message to the users to let them know what they can use.

     

    https://docs.microsoft.com/en-us/power-virtual-agents/teams/advanced-proactive-message-teams

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