Hello,
I am experiencing a synchronization issue between my Outlook calendar and Power Automate. I have created a flow in Power Automate to automatically create a ticket when an event is added to my Outlook calendar, but it seems that the event is not properly reflected in the Outlook calendar.
Here is a brief description of the problem:
I need assistance in understanding why the event created in Power Automate is not properly showing up in my Outlook calendar. I have confirmed that the flow runs without errors and have properly configured everything, but the event simply does not appear in my Outlook calendar.
Could you please help me resolve this issue? I would like the event created in Power Automate to be properly synchronized in my Outlook calendar so that I can keep track of my appointments and the automatically created tickets.
Found it, but it was yet setted to "Work"
I am not sure about this one, but also try updating the 'ActivityDomain' field to 'Work'.
I have read online that it's possible that Find Meeting Times (V3) is not available in my country, at least not yet, because when I try to search for it, it's not found. Unless it's part of some specific package... is that possible?
You only have to change the version in your 'Find meeting times (V2)' action to 'Find meeting times (V3)'. The rest is okay. After making this change, you need to update the expression to use the 'Find_meeting_times_(V3)' output. Please check the expression as there might be a problem with the FX expression in the Start and End time. Additionally, ensure that the expression is as follows:
ConvertTimeZone(
first(outputs('Find_meeting_times_(V3)')?['body/meetingTimeSuggestions'])?['meetingTimeSlot/start/dateTime'],
'UTC',
'Central European Standard Time'
)
Please try updating the FX expression as mentioned.
of these actions there isn't any V3, for some of them neither a V2. Any other suggestions? the issue is happening in "Create Tems Meeting"
the content of the first ConvertTimeZone : ConvertTimeZone(first(outputs('Find_meeting_times_(V2)')?['body/meetingTimeSuggestions'])?['meetingTimeSlot/start/dateTime'], 'UTC', 'Central European Standard Time')
It's good that you've already performed various tests and considered different aspects of the issue. The fact that the flow functions correctly when exported to a different account suggests that there might be some specific permission issue causing the problem in your original account. However, before exploring further, I suggest trying to update the flow to V3 first, as sometimes the connectors can be the cause of the issue.
I can try updating to V3 of the module I'm using and test it with an easier flow. I have already performed all the other tests you suggested, and the issue still persists. Interestingly, when I exported the same flow to a different account (completely unrelated to the one where it is not working), it functions correctly. I have also contacted the admin of the problematic email to inquire if there are any policies that may be blocking me from creating an event on the calendar, but there don't appear to be any. This situation seems quite peculiar...
Hello @Anonymous,
First of all, please check if you are using Outlook Action (V2 or V3). If you are using the V2 action, please update it to V3. If updating the action doesn't solve your problem, then here are some steps you can take to investigate and potentially fix the synchronization problem:
I hope this response adequately addresses your question and helps you resolve the issue you are facing. If it does indeed solve your problem, please consider marking it as "Solved!"
WarrenBelz
146,731
Most Valuable Professional
RandyHayes
76,287
Super User 2024 Season 1
Pstork1
66,077
Most Valuable Professional