Is it possible to build a topic that run through a sequence of topics

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Posted on by Sachin3

Hi All

So, I have my bot set up so that the topics are individual processes, e.g. How to log a customer interaction, How to take a payment etc etc,

I would like to create a journey that covers multiple topics (processes) , so that when one topic ends, the next one starts.

I dont want to add a redirect at the end of the process because the user may just want that process (e.g. how to take a payment). However if they ask the "journey" trigger, i would like it to run through a sequence or processes.

Any Ideas??

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fernandosilva Super User 2024 Season 1 on at

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Re: Is it possible to build a topic that run through a sequence of topics

Hi @Sachin3 ,

In this case my suggestion would be to ask the user at the end of the process if they are happy with the answers and if not, ask another question with multioption for other topics related or not.

Cheers,

Fernando