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Model Driven Business Rules not Running for Users

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Posted on by Eric503

The Model Driven Business rules on CDS run fine for Admins but don't run for users. This just started a few days ago.. Any ideas?

-Eric

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Mira Ghaly 11,413 Moderator on at

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@Eric503
Form Business Rules are not related to security roles please check the business rule scope, it may not be set to All forms

If this post helps you with your problem, please mark your as Accepted solution.

If you like my response, please give it a Thumbs Up.

MG (Naturally Curious)

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Eric503 28 on at

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Than you for the suggestion; the scope is set to "Entity". I tested at "All Forms" and there was no change, the test rule does not run. I can only get the rule to run by changing the test user role to "System Administrator".
-Eric

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v-xida-msft on at

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Hi @Eric503 ,

Could you please share a bit more about the "Scope" option you set for your Business Rule? Scope to Entity or All Form or specific Entity form?

If you set the "Scope" option of your Business Rule to specific Entity form, when these users run other Entity forms of the Entity, the Business Rule would not be fired.

make sure you set the "Scope" option of your Business Rule to "Entity" or "All Forms" option.

The following are some common issues for not firing Business Rule in Model-Driven app form:

https://docs.microsoft.com/en-us/powerapps/maker/model-driven-apps/create-business-rules-recommendations-apply-logic-form#common-issues

In addition, please also make sure the Security Role which is assigned to these certain users has sufficient permission to access the CDS Entity (your Business Rule relies on).

Regards,

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Eric503 28 on at

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Kris-
The scope is set to "Entity".
Business Rule is 'Activated".
Field referencing is on the form.
Field I'm trying to hide is on the form.
User has access to the CDS entity.
-Eric

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v-xida-msft on at

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Hi @Eric503 ,

Regarding the configuration that you mentioned, I think it is correct. Currently, I could not reproduce your issue on my side. Please check if you have configured a Field-Level Access Permission in your CDS Entity, and you use the related field in the Condition component of your Business Rule.

If you have configured a Field-Level Access Permission in your CDS Entity, and you use the related field in the Condition component of your Business Rule, your Business Rule may not fire due t the Field-Level Permission limit. If it is, please consider remove the Field-Level permission from your CDS Entity, then try it again, check if the issue is fixed.

The following are some common issues about not firing Business Rule in Entity form:

https://docs.microsoft.com/en-us/powerapps/maker/model-driven-apps/create-business-rules-recommendations-apply-logic-form#common-issues

If the issue still exists, please consider remove the Business Rule from your Entity, then re-create a new one for it, check if the issue is fixed.

Regards,

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Eric503 28 on at

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For a workaround I installed the "min prv apps use" role as described here: https://docs.microsoft.com/en-us/power-platform/admin/database-security and added it to the Team permissions.
-Eric

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v-xida-msft on at

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H @Eric503 ,

Have you solved your problem?

Based on the article that you mentioned, I agree with you, please make sure the Security Role you customized own minimum privileges to run a Model-Driven app.

If you have solved your problem, please consider go ahead to click "Accept as Solution" to identify this thread has been solved.

Regards,

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Charles Seguin 401 on at

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Hello!
If anybody stumbles upon this post, please also refer to the detailed solution here:
Solved: Re: Business rules only working for sysadmin - Power Platform Community (microsoft.com)

Basically, Security Roles are indeed the issue here. Under the Customisation tab, "Process" must be set to Organisation for Read and Append To.

Best Regards,
Charles

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PowerThomas 277 on at

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I fixed this by setting 'Append To' permissions to all custom entities which are used in Business Rules.

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Tahin 3 on at

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This solution by Charles also worked for me: Under the Customization tab, "Process" must be set to Organization for Read and Append To. The default user permission granted user-level read, but not organization-level.

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