Select multiple people in the AssignToPage page of the Service Desk template

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Posted on by Alex65

Hello,

I want to select multiple people in the AssignToPage, I've already tested many things but nothing works.

Here's what I'd like to do, select 1 or more people and once I press the save button, the selected people go into my excel table (bdd) and when I return to the TicketDetailsPage, I see the 2 selected people.

Thanks in advance

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Connecting to Data

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ANB 7,221 Super User 2025 Season 2 on at

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Re: Select multiple people in the AssignToPage page of the Service Desk template

Hi @Alex65 , How you are showing multiple person in screen? I mean which control you are using it?

Thanks,
ANB

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Alex65 10 on at

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Re: Select multiple people in the AssignToPage page of the Service Desk template

I use the control AssignToGallery
Here I'm retrieving the person's name from "TextBox8" using "ThisItem.Name" for display the text. This returns the names in my Excel table where my data is stored.

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ANB 7,221 Super User 2025 Season 2 on at

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Re: Select multiple people in the AssignToPage page of the Service Desk template

Hi @Alex65 , You are using a gallery control. What is item property of gallery? Is there any specific reason using gallery? Because gallery will not allow you select multiple items. If your requirement is just to show all people as list and allow the user to select multiple people then you should use combo box with multiple section turn on.

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Thanks,
ANB

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Alex65 10 on at

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Re: Select multiple people in the AssignToPage page of the Service Desk template

Currently, the only thing I've managed to do is link the "Sauvegarder" button so that once I've ticked it, I can save the modification. Before, just after clicking on the person, it would return to the ticket details page having added the person.

To retrieve the person and then here is the button code

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Alex65 10 on at

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Re: Select multiple people in the AssignToPage page of the Service Desk template

Okay, I see, I was using the gallery because that's how it was with the service desk template.

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Marshal_Jerome 88 on at

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Re: Select multiple people in the AssignToPage page of the Service Desk template

HI @Alex65
I Guess You Are using a grid and check box for select multiple users.
Place below code at OnCheck property of the check box and modify the columns and table names as per your data structure, below code will insert the selected record to the excel sheet. and allow the user to slect multiple users in the gallery.

Patch(Table1,Defaults(Table1),{UserID:ThisItem.ID,UserName:ThisItem.FirstName});

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Alex65 10 on at

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Re: Select multiple people in the AssignToPage page of the Service Desk template

Thanks for this solution

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Marshal_Jerome 88 on at

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Re: Select multiple people in the AssignToPage page of the Service Desk template

Please Mark the solution as solved.

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