[Solved] Power Apps administrators unable to see other environments.

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Posted on by RandomDept

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Hi All,

I have installed the Microsoft Centre of Excellence solution into our PROD environment.

I have provided other users with Power Apps Administrator roles, but then logging into make.powerapps.com they cannot see the COE Environment in the drop down.

I did find this old thread:

Solved: Only seeing default environment - Power Platform Community (microsoft.com)

This was from 2020 😞

And the below solution kind of worked

Step 1: Go to flow.microsoft.com

Step 2: In the top right corner of the screen, change the environment to your desired environment (ie the one you are unable to see in make.powerapps)

Step 3: On the left-hand side menu, first click on 'Data' and then on 'Tables'

Step 4: this takes you back to make.powerapps.com (because that is where anything CSD/Dataverse is being managed) and if you look at the environment, you will be in the correct environment.

However, when the user tried to look at any of the apps / solutions they get errors:

Any help is appreciated.

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Governance & administering

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joe_hannes_col 1,843 Super User 2024 Season 1 on at

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Hello @RandomDept,

If you have assigned the Power Platform Administrator role through M365/AAD, your users should automatically be System Administrators in all Power Platform environments in your tenant. They should also not be affected by any security group you use to manage environment access. So missing privileges should not be the issue - still, you could check if these users have the System Administrator role in your CoE environment.
Do these users have sufficient licenses? According to the documentation: "[A user with the Power Platform Administrator role] Has full permission to customize or administer the environment, including creating, modifying, and assigning security roles. Can view all data in the environment - if the user has a suitable license." (from https://learn.microsoft.com/en-us/power-platform/admin/use-service-admin-role-manage-tenant#power-platform-administrator)

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RandomDept 696 on at

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Thank you,

Just found out the users can see the other environments in the power apps admin portal, just not in power apps 😞
I'm out of ideas 🙂

Cheers

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RandomDept 696 on at

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This was the solution, they were missing the System admin security role. And to get this they had to show in the portal, they weren't because I hadn't given them the Power Platform Administrator role in AAD first.

Thank you

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