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Power Platform Community / Forums / Copilot Studio / TEST ISSUE
Copilot Studio
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TEST ISSUE

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Posted on by stefanosart 6

Hi to everyone,

as beginner in POWERAPPS and POWER VIRTUAL AGENT I have a problem to send messages on the chat.

I have created a test environment ( I'm from Italy > test Environment Europe ) but the messages can't be sent ( see attached the error ).

Any suggestion?

Thanks in advance

error.JPG
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I have the same question (0)
  • Diganta Profile Picture
    Diganta on at

    Hi,

    Please share your botID. To get the botID, go to Deploy > Custom website > See the botID GUID in the HTML under "Copy the code". See the attachment for a screenshot.

    BotID.jpg
  • stefanosart Profile Picture
    stefanosart 6 on at

    Hello,

     

    here the ID

     

    352f60ed-e7d8-4826-a2a8-33d8498157c2"

  • Diganta Profile Picture
    Diganta on at

    Thank you for the botID. We are investigating the issue. 

    Can you confirm if this is still an issue for you?

  • stefanosart Profile Picture
    stefanosart 6 on at
    Yes it is.
    I would add that I tried the chatbot from my home pc and It works.
    It doesn't works from my work pc though.
  • Community Power Platform Member Profile Picture
    Community Power Pla... on at

    Hi,

    I have the same problem. My botID: f64d5f02-b63d-4833-91df-e121552b6257

    Can you verify?

    Thanks

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