web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

News and Announcements icon
Community site session details

Community site session details

Session Id :
Power Platform Community / Forums / Power Apps / AI Builder Capacity af...
Power Apps
Answered

AI Builder Capacity after change in CSP

(1) ShareShare
ReportReport
Posted on by 53

Hi everyone, 

 

I need some help with understanding AI Builder credits - below is the scenario; 

 

- Customer has around 5 Power App per app licenses and Power Automate per plan license. 

- AI Builder capacity add-on was purchased in August 2021 which entitled the customer for 1,000,000 credits from a CSP.

- Some of the credits have been assigned to the environments and customer has started using AI Builder functionality.

yabela_0-1662531463065.png

 

Available to assign; 

 

yabela_1-1662532012049.png

 

 

- We changed CSP and in August 2022, we renewed the AI Builder Add-on with the new CSP. 

 

Question: Shouldn't the number of credits remaining go up to 1,000,000 again, instead of 880,500? 

 

Thanks in advace! 

 

Categories:
I have the same question (0)
  • Verified answer
    CedrickB Profile Picture
    Microsoft Employee on at

    Let me try to clarify how Ai Builder credits allocation works.

     

    You got 1M credits from your AI Builder add-on and 500 from Power Apps seeding.

    These 1,000,500 credits is what you can consume every month.

     

    When you assign credits to an environment, it means you reserve these credits for this environment so other environments can't consume it.

    What I see is that 120,000 credits have been assigned to environments.

    100,000 on the screenshot you shared (let's call it env A) and probably 20,000 by someone else on another environement (calling it env B).

     

    As a result, out of the 1,000,500 credits you get each month; 100,000 can be used on env A; 20,000 on env B and the remaining 880,500 can be used on any other environment.

  • yabela Profile Picture
    53 on at

    Hi @CedrickB , 

     

    Thank you for the clarification about the AI Builder credits, much appreciated! So this means that as long as we have credits, everything is working as expected. 

     

    Thanks again for your input! 

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Users!

Kudos to our 2025 Community Spotlight Honorees

Congratulations to our 2025 community superstars!

Congratulations to the March Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > Power Apps

#1
11manish Profile Picture

11manish 541

#2
WarrenBelz Profile Picture

WarrenBelz 434 Most Valuable Professional

#3
Valantis Profile Picture

Valantis 289

Last 30 days Overall leaderboard