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Session Id : oAo+jYVTMP2+6idW2Lz5uc
Copilot Studio - General
Unanswered

Inactivity Trigger not working for Teams/PVA Demo

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Posted on 30 Apr 2024 23:01:11 by Microsoft Employee

Hi,

 

I have set up a topic with an inactivity trigger, to display a message after 15 minutes, but it doesn't work. I have looked at the priority, conditions and other properties of the trigger, and everything looks good. 

Is there any issue currently with this trigger, or is there any configuration that must be set up that I'm not aware of? currently there is not much documentation about this trigger.

The bot is configured to work in Teams.

Thanks!

I have the same question (0)
  • Umianta Profile Picture
    290 on 01 May 2024 at 01:28:42
    Re: Inactivity Trigger not working for Teams/PVA Demo

    Hi @RoopaD 

     

    I just tested the inactivity trigger with the Teams channel, and it successfully worked for me. Below is the setup I configured: I set the inactivity timeout to 60 seconds and assigned it the highest priority, which is 0.

     

    Umianta_0-1714526853427.png

     

    If this was helpful:
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    Always glad to help, Umesh Khandelwal!

     

  • KG-03070956-0 Profile Picture
    2 on 03 Jul 2024 at 09:57:19
    Inactivity Trigger not working for Teams/PVA Demo
    Hi,
    It is only working on Demo bot not on other channels like Teams(changes published). Not even test bot in studio.



  • Suggested answer
    Vinoth Selvam Profile Picture
    1,565 Super User 2025 Season 2 on 09 Oct 2024 at 04:33:33
    Inactivity Trigger not working for Teams/PVA Demo
    Hi ,
     
    Currently it seems to be working fine as expected. Please follow the steps as shown by Umianta.
     
    I have tried in my teams channel.
     
    Thanks.

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