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How do i add feedback for every response

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Posted on by Jupyter123

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Hi, Using PVA i have created a chatbot, basically it acts like a ChatGPT BOT,
So for every response, i want to ask for a feedback from user.
But it shouldn't be annoying to user, is there any way where i can get feedback for every response without annoying user experience??

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Peter Forster 6 on at

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How do i add feedback for every response

Checkout the Video here: https://www.youtube.com/watch?v=M7_G0LiJ-h4

Kudos to Matt Jimison. He made it with an adaptive Card looking quite fine and is showing how to collect the Feedback with Application insights. Maybe this will help someone else.
balavignesh.m 4 on at

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How do i add feedback for every response

Follow Everything thats mentioned in the article : https://learn.microsoft.com/en-us/microsoft-copilot-studio/guidance/adaptive-card-add-feedback-for-every-response

But here are few tweaks. My requirement was not to display the response text but to capture and store it in a Sharepoint list.

in the Adaptive card Formula / JSON in the "Select Action" of the Image update the data as below

selectAction: {
type: "Action.Submit",
id: "action_up",
title: "Up",
data: {
reponse: "up"
}
}

Then below the Adaptive Card click on Edit Schema

and use the below schema :

kind: Record

properties:

response: String

Because the 'reprompts' is set to Dont repeat. the Ask with Adaptive card is equivalent to send a message.

Now if the Feedback is provided the response will be captured in the variable and use it as per your need .!!!
go365demo 14 on at

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Re: How do i add feedback for every response

Nobody has any idea?
katajpe 10 on at

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Re: How do i add feedback for every response

I've done this and it works. But I'm wondering how I can collect the feedback to analyze it. And another question, does the chatbot learn from user feedback? For example, if I click thumbs down does the bot understand that the answer was bad?
theMac on at

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Re: How do i add feedback for every response

This interests me too, but I need a slightly different behaviour: I'd like to get feedback using like/dislike without other phrases/balloons appearing.... is this possible?
katajpe 10 on at

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Re: How do i add feedback for every response

Yes I have, but I dont know how to collect data somewhere (for example dataverse). How to do that?
nesrivastava on at

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Re: How do i add feedback for every response

@katajpe have you checked this document: Add feedback for every response - Microsoft Copilot Studio | Microsoft Learn ?
minakshimathpal 32 on at

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Re: How do i add feedback for every response

@nesrivastava I am required to collect the feedback from user in the form of comments and ratings and save that in a file/database.
katajpe 10 on at

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Re: How do i add feedback for every response

I need this too, does anyone know how to do it?
nesrivastava on at

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Re: How do i add feedback for every response

@minakshimathpal what help do you need?