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Creating FAQ topics from existing website with new PVA

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Posted on by 86

Am I missing something, but I cant find any options anymore to create topics based on existing FAQ, which was there before with previous versions of agents. Now it seems moved under AI settings but most regions (apart of US) AI  not available yet, so we lost many features. Doesn't make any sense remove working features while new not possible. 

Is there work around to import FAQ topics?

 

 

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  • Zhenya Profile Picture
    Zhenya 86 on at
    Re: Creating FAQ topics from existing website with new PVA

    Yeah. We already have Virtual Agent, using many new features, and adaptive cards, power automate flows connected... Any way thanks. 

  • Verified answer
    Pstork1 Profile Picture
    Pstork1 65,019 on at
    Re: Creating FAQ topics from existing website with new PVA

    The suggested topics feature isn't available in the new unified editor. It was dropped in favor of the generative answers feature. If you are in a section where AI isn't available yet then you'll need to stick with the older editor if you need suggested topics.

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