Unanswered

Creating FAQ topics from existing website with new PVA

(0) Share

Report

Posted on by Zhenya

123

Am I missing something, but I cant find any options anymore to create topics based on existing FAQ, which was there before with previous versions of agents. Now it seems moved under AI settings but most regions (apart of US) AI not available yet, so we lost many features. Doesn't make any sense remove working features while new not possible.

Is there work around to import FAQ topics?

Categories:

Topic creation & management

I have the same question (0)

All responses (2)

Answers (1)

Verified answer

Pstork1 68,697 Most Valuable Professional on at

Like (1)

Report

The suggested topics feature isn't available in the new unified editor. It was dropped in favor of the generative answers feature. If you are in a section where AI isn't available yet then you'll need to stick with the older editor if you need suggested topics.

Was this reply helpful? Yes No
Zhenya 123 on at

Like (0)

Report

Yeah. We already have Virtual Agent, using many new features, and adaptive cards, power automate flows connected... Any way thanks.

Was this reply helpful? Yes No