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Copilot Studio
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error":"Bot hasn't been installed for user

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Posted on by Community Power Pla... Microsoft Employee

So I have 2 bots, 1 was working fine, so I tried mimicing the 1st bot that was working fine onto the 2nd bot for the different departments.

 

However I encountered this issue that the 1st bot didn't have which is 

 

Action 'Post_message_in_a_chat_or_channel' failed

{"id":"","messageLink":"","error":"Bot hasn't been installed for user RequestId : b5e9aed9-f8c6-468c-8f8b-9a2841f58d09"}

 

yihan_1-1664184337612.png

 

So the bot has already been installed on my laptop, one on teams, one on personal apps

yihan_2-1664184360017.png

yihan_3-1664184373482.png

 

issue is produced when I select HR Bot instead of Finance Bot even though I have already installed both bots. 

yihan_4-1664184444858.png

 

Error message in teams

yihan_0-1664184557042.png

 

 

Able to commute just fine through flowbot or another chatbot

yihan_1-1664184595220.png

 

 

Categories:
Building Copilot Studio chatbots in Microsoft Teams
I have the same question (0)
  • Community Power Platform Member Profile Picture
    Community Power Pla... Microsoft Employee on at

    hi any help?

  • lbecker Profile Picture
    lbecker 4 on at

    Hey, I have found this related post, but it seems like there's no one-off fix: https://powerusers.microsoft.com/t5/Using-Connectors/quot-Bot-not-installed-quot-error-in-Teams-connector/m-p/1982693/highlight/true

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