Unanswered

How can We capture or store the chat reaction in a variable in PVA from MS Teams

(0) Share

Report

Posted on by sagarwalkgl

Hi Team I am looking how can we store the message reaction over a chat in a PVA as a feedback for Example if user like the question or dislike the question then we can store that emoji in PVA Is there any way?

All responses (4)

Answers (0)

sagarwalkgl 10 on at

Like (0)

Report

Re: How can We capture or store the chat reaction in a variable in PVA from MS Teams

Hi @MattJimison
I am not getting these options if we are inserting a formula like: System.Activity.any action. if do you have any idea, how can we capture the message id after reacted on that message.

Screenshot 2024-0...
sagarwalkgl 10 on at

Like (0)

Report

Re: How can We capture or store the chat reaction in a variable in PVA from MS Teams

Hi @MattJimison @HenryJammes
is there any option in Copilot where we can capture the reacted message ID from MS teams BOT.
HenryJammes on at

Like (0)

Report

Re: How can We capture or store the chat reaction in a variable in PVA from MS Teams

@sagarwalkgl, @MattJimison, not sure if you can capture the exact emoji, but there is Activity type for "Message reaction" that can trigger a topic in Copilot Studio:
MattJimison 577 Most Valuable Professional on at

Like (0)

Report
Re: How can We capture or store the chat reaction in a variable in PVA from MS Teams

Hi, @sagarwalkgl . ~~This feature is currently not supported in a custom Copilot deployed to Microsoft Teams~~, but I'd recommend filling out a feature request for it at https://portal.productboard.com/conversationalai/1-microsoft-pva-feature-requests/tabs/1-under-consideration.

@HenryJammes thanks for the tip on the Message Reaction activity type - I hadn't seen that activity type the last time I'd checked in Copilot Studio!

@sagarwalkgl .

Here are the steps to use that:

Create a new topic from blank

On the trigger, which defaults to phrases, hover over and select the reverse arrows in the top-right corner

Change trigger to "Message received"

@HenryJammes is unfortunately also right in that you can't currently see the emoji they selected, but this is certainly a start!

Here's an example of what the System.Activity value is inside the topic:

{"Channel":{"$kind":"OptionDataValue","type":{"$kind":"SystemOptionSet","name":"ChannelId"},"value":"MsTeams","optionSetName":"MsTeams"},"ChannelData":{"legacy":{"replyToId":"omitted"},"tenant":{"id":"omitted"}},"ChannelId":"msteams","From":{"Id":"omitted","Name":null},"InputDTMFKeys":null,"Name":null,"Recipient":{"Id":"omitted","Name":"Questions"},"SpeechRecognition":{"Confidence":0,"MinimallyFormattedText":null},"Text":null,"Type":{"$kind":"OptionDataValue","type":{"$kind":"SystemOptionSet","name":"ActivityType"},"value":"MessageReaction","optionSetName":"MessageReaction"},"TypeId":"messageReaction","UserInputType":{"$kind":"OptionDataValue","type":{"$kind":"SystemOptionSet","name":"UserInputType"},"value":"Text","optionSetName":"Text"},"Value":null}

Cheers,

Matt

Find this post helpful? Please mark it as the solution and/or provide kudos so that it will help others in the future.

Cheers,
Matt