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Power Platform Community / Forums / Copilot Studio / How can We capture or ...
Copilot Studio
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How can We capture or store the chat reaction in a variable in PVA from MS Teams

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Posted on by 10

Hi Team I am looking how can we store the message reaction over a chat  in a PVA as a feedback for Example if user like the question or dislike the question then we can store that emoji in PVA Is there any way?

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  • MattJimison Profile Picture
    577 Most Valuable Professional on at

    Hi, @sagarwalkgl . This feature is currently not supported in a custom Copilot deployed to Microsoft Teams, but I'd recommend filling out a feature request for it at https://portal.productboard.com/conversationalai/1-microsoft-pva-feature-requests/tabs/1-under-consideration.

     

    @HenryJammes thanks for the tip on the Message Reaction activity type - I hadn't seen that activity type the last time I'd checked in Copilot Studio!

     

    @sagarwalkgl .

     

    Here are the steps to use that:

    1. Create a new topic from blank
    2. On the trigger, which defaults to phrases, hover over and select the reverse arrows in the top-right corner
      MattJimison_0-1706195381761.png

       

    3. Change trigger to "Message received"

     

    @HenryJammes is unfortunately also right in that you can't currently see the emoji they selected, but this is certainly a start!

     

    Here's an example of what the System.Activity value is inside the topic:

     

    {"Channel":{"$kind":"OptionDataValue","type":{"$kind":"SystemOptionSet","name":"ChannelId"},"value":"MsTeams","optionSetName":"MsTeams"},"ChannelData":{"legacy":{"replyToId":"omitted"},"tenant":{"id":"omitted"}},"ChannelId":"msteams","From":{"Id":"omitted","Name":null},"InputDTMFKeys":null,"Name":null,"Recipient":{"Id":"omitted","Name":"Questions"},"SpeechRecognition":{"Confidence":0,"MinimallyFormattedText":null},"Text":null,"Type":{"$kind":"OptionDataValue","type":{"$kind":"SystemOptionSet","name":"ActivityType"},"value":"MessageReaction","optionSetName":"MessageReaction"},"TypeId":"messageReaction","UserInputType":{"$kind":"OptionDataValue","type":{"$kind":"SystemOptionSet","name":"UserInputType"},"value":"Text","optionSetName":"Text"},"Value":null}

     

     

    Cheers,

    Matt


    Find this post helpful? Please mark it as the solution and/or provide kudos so that it will help others in the future.

    Cheers,
    Matt

  • HenryJammes Profile Picture
    on at

    @sagarwalkgl@MattJimison, not sure if you can capture the exact emoji, but there is Activity type for "Message reaction" that can trigger a topic in Copilot Studio:

     

    HenryJammes_0-1706176176157.png

     

  • sagarwalkgl Profile Picture
    10 on at

    Hi @MattJimison @HenryJammes 
    is there any option in Copilot where we can capture the reacted message ID from MS teams BOT.

  • sagarwalkgl Profile Picture
    10 on at

    Hi @MattJimison 
    I am not getting these options if we are inserting a formula like: System.Activity.any action. if do you have any idea, how can we capture the message id after reacted on that message. 

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