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Topics connected to Email Power Automate Flows not working with new build

Posted on by 32

Firstly, apologies for the terrible title, and also if this is not the correct space for this.

 

I have a classic chatbot that terminates in email topics. I cloned and converted this topic, and for the most part it worked well. In one topic I used a Power Automate flow to add images to my chatbot, and these transferred over fine (I've since moved these images out the flow and into PVA!).

 

However, my three email topics are displaying errors preventing me from publishing the new chatbot, and the error messages are a bit unclear:

RobertMatthew1_0-1686320372914.png

And this is one of the affected Actions:

RobertMatthew1_1-1686320524103.png

This includes some values from within the topic and two global variables from preceding topics. The Power Automate flow these values link to is in use by my original chatbot still and is definitely working.

 

Am I missing any very obvious steps to identify, fix or bypass these errors? Is there a reason my images flow worked but the email one does not?

 

Thank you in advance for any suggestions you may have.

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  • RobertMatthew1 Profile Picture
    RobertMatthew1 32 on at
    Re: Topics connected to Email Power Automate Flows not working with new build

    Following guidance given in another topic, I have replaced 'OptionSetValue' with 'Text' to give: 

    RobertMatthew1_0-1686824043886.png

    Do I need something else within this formula? These are defined as bots in the classic version of this.

  • RobertMatthew1 Profile Picture
    RobertMatthew1 32 on at
    Re: Topics connected to Email Power Automate Flows not working with new build

    RobertMatthew1_0-1686816613870.png

    The error being flagged is related to 'OptionSetValue' being an unknown or unsupported function. This seems to be an issue with the translation of the topic from the classic version:

    RobertMatthew1_1-1686816845945.png

    Am I missing something obvious to get past this? I'm trying to find a way to add the outcome of a choice as text/string again.

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