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New to PVA and looking for documentation to support capturing requirements from business areas

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Posted on by Mac 60

 

 

HI I’m new to PVA but very excited about developing my first bot.

 

Does anyone have documentation that could help me capture my business areas requirements to support topic and authoring journey steps. I was thinking something like an excel that I could take to the business areas.

Categories:
Topic creation & management
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  • Expiscornovus Profile Picture
    Expiscornovus 33,773 Most Valuable Professional on at

    Hi @Mac,

     

    Edit: sorry I misread. I thought you were asking for documentation on how to create topics. Now I see you are asking for documentation on capturing business requirements for topics, my bad 😅

     

    For authoring and topics I would start by looking at the Microsoft Docs page:

    https://docs.microsoft.com/en-us/power-virtual-agents/authoring-fundamentals

     

    Also Microsoft Learn has a nice tutorial:

    https://docs.microsoft.com/en-us/learn/modules/how-build-basic-chatbot/

     

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