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Team,
Can you advise "How to Configure knowledge management for model driven app" we would like to refer the KBA's in our Model driven App > Main Form.
I was referring this article Knowledge management but not sure where to/how to enable Customer Service Hub sitemap...... if i'm correct ?
@rampprakash
Hello @skolisetti,
For Knowledge Management we need to use custom entity. Lets wait for other replies too
Please mark as Answer if it is helpful and provide Kudos
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Hi @skolisetti ,
This is available for Dynamics 365 for Sales, Project Service, Field Service, and Project Operations. It is not available with Power Apps licensing by itself. here is excerpt from the Power Apps Licensing Guide.
Hope this helps. Please accept if answers your question or Like if helps in any way.
Thanks,
Drew
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