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Power Platform Community / Forums / Power Apps / How to Configure "know...
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How to Configure "knowledge management" for model driven app form

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Posted on by 223

Team,

 

Can you advise  "How to Configure knowledge management for model driven app" we would like to refer the KBA's in our Model driven App > Main Form. 

 

I was referring this article  Knowledge management but not sure where to/how to  enable Customer Service Hub sitemap...... if i'm correct ?

 

@rampprakash 

I have the same question (0)
  • Ram Prakash Duraisamy Profile Picture
    5,795 Super User 2026 Season 1 on at

    Hello @skolisetti,

     

    For Knowledge Management  we need to use custom entity. Lets wait for other replies too

     

    Please mark as Answer if it is helpful and provide Kudos


    Subscribe : https://www.youtube.com/channel/UCnGNN3hdlKBOr6PXotskNLA
    Blog : https://microsoftcrmtechie.blogspot.com

  • Drew Poggemann Profile Picture
    9,287 Most Valuable Professional on at

    Hi @skolisetti ,

     

    This is available for Dynamics 365 for Sales, Project Service, Field Service, and Project Operations.  It is not available with Power Apps licensing by itself.  here is excerpt from the Power Apps Licensing Guide.

    dpoggemann_0-1632334740440.png

    Hope this helps.  Please accept if answers your question or Like if helps in any way.


    Thanks,

    Drew

     

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