Unable to save PVA flow - Request to XRM API Failed

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Posted on 8 Jul 2021 17:23:23 by _sourcecod3_

401

Hello,

I'm trying to save a PVA flow for my test chatbot, but I keep running into the below error message:

PVA Error Msg.PNG

I'm not even trying to pull data from Dataverse, which makes it confusing..

Has anyone ran into this issue before? Any way to fix this?

Thanks

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_sourcecod3_ 401 on 11 Aug 2021 at 21:47:56

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Re: Unable to save PVA flow - Request to XRM API Failed

Hi @Expiscornovus the issue has been resolved. Thanks!
shkaranam Microsoft Employee on 11 Aug 2021 at 19:35:16

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Re: Unable to save PVA flow - Request to XRM API Failed

Hi All,
I am still facing this issue. Till yesterday all my PVA flows were good. Then, all of a sudden I cannot save any of the flows created from the PVA. Is there something that I should do in order to resolve this?

Appreciate your help!
_sourcecod3_ 401 on 14 Jul 2021 at 16:52:02

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Re: Unable to save PVA flow - Request to XRM API Failed

@SivaPrasad2007 I'll give it a shot and let you guys know.

Thanks
SivaPrasad2007 6 on 14 Jul 2021 at 07:16:39

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Re: Unable to save PVA flow - Request to XRM API Failed

Hi @Expiscornovus ,
From yesterday night, I don't see any issue. I am able to save the flow created through PVA in teams.
Expiscornovus 31,641 Most Valuable Professional on 14 Jul 2021 at 06:13:24

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Re: Unable to save PVA flow - Request to XRM API Failed

Hi @_sourcecod3_,

Can you still reproduce the issue? I saw in the other thread that the issue should be mitigated now.
Expiscornovus 31,641 Most Valuable Professional on 13 Jul 2021 at 13:36:36

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Re: Unable to save PVA flow - Request to XRM API Failed

Hi @GustavoDuarte,

Yes I agree. Looks like a pretty generic web service error.

I have also seen it in this thread. Might be worth following as well:

https://powerusers.microsoft.com/t5/Calling-Actions-from-PVA/PVA-on-Teams-Error-Message-The-ExecuteTransaction-message-is-not/m-p/1026490#M489
GustavoDuarte 13 on 12 Jul 2021 at 19:38:46

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Re: Unable to save PVA flow - Request to XRM API Failed

Not yet. I´m think this is an general error. Not sure!
SivaPrasad2007 6 on 12 Jul 2021 at 19:12:06

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Re: Unable to save PVA flow - Request to XRM API Failed

Hi Team
Even I am facing this issue, @GustavoDuarte did you find any resolution?
GustavoDuarte 13 on 11 Jul 2021 at 22:15:54

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Re: Unable to save PVA flow - Request to XRM API Failed

Hi @Expiscornovus
I´m having the same problem. And it happen even with just the PVA in and OUT on the flow.
In other words: I create the flow by the simple model for Power Virtual Agents and just try to save it before add any actions and the app give me that error. So, I think this is an error maybe unknow yet.
Expiscornovus 31,641 Most Valuable Professional on 09 Jul 2021 at 13:30:59

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Re: Unable to save PVA flow - Request to XRM API Failed

Hi @_sourcecod3_,

The error code suggests a web service error called MissingWebToLeadRedirect, The redirectto is missing for web2lead redirect. Doesn't ring a bell for me directly:

https://docs.microsoft.com/en-us/powerapps/developer/data-platform/org-service/web-service-error-codes

My approach would be:

- Create a new flow from scratch. Save it every time after you add an action. That way at least you know which action is causing this and you have something to fall back on. Also makes troubleshooting a bit easier.

- Or remove the actions one by one from the existing one until you are able to save it.