Skip to main content

Notifications

Copilot Studio - Building Copilot Studio Chatbo...
Answered

How trigger phrases work

(0) ShareShare
ReportReport
Posted on by 19

 

Hi,

I have created a topic with few trigger phrase. While testing the bot, even if my sentence contains the provided trigger phrase, topic is not getting trigger. Please help me to understand how trigger phrases work.

eg. This sentence is the input to the bot -> can a transmitter with I1 approval code be installed in zone 0?

I have the topic with trigger phrase "approval". Still topic is not getting triggered.

 

  • Re: How trigger phrases work

    hi Renato

    I have a similar issue on my bot. I type "réunion" (meeting in US) and the chatbot suggests me 2 topics but the word is present in other topics. is it normal? thank you!

    Peggy2019_0-1657188964249.png

     

  • Verified answer
    renatoromao Profile Picture
    renatoromao 6,819 on at
    Re: How trigger phrases work

    Hi @vishakhakolhe ,

     

    All trigger phrases must be have phrases instead of quick words. Also,  you can see more related to the AI capabilities: AI-assisted authoring: detect topic overlaps and get topic suggestions from bot sessions | Microsoft Power Virtual Agents 

     

    E.g. 

    User says: can a transmitter with I1 approval code be installed in zone 0?

    Trigger phrases:
    - how transmitters work with the approval

    - how can I use approval codes within transmitters

    - approval code for installed zones

    - transmitter installation document 

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Microsoft Kickstarter Events…

Register for Microsoft Kickstarter Events…

Announcing Our 2025 Season 1 Super Users!

A new season of Super Users has arrived, and we are so grateful for the daily…

Announcing Forum Attachment Improvements!

We're excited to announce that attachments for replies in forums and improved…

Leaderboard

#1
WarrenBelz Profile Picture

WarrenBelz 145,526

#2
RandyHayes Profile Picture

RandyHayes 76,287

#3
Pstork1 Profile Picture

Pstork1 64,907

Leaderboard

Featured topics