Skip to main content

Notifications

Community site session details

Community site session details

Session Id :
Power Apps - Power Apps Governance and Administ...
Answered

Cannot Add to DLP - error message "cannot read property 'rules' of undefined.

(0) ShareShare
ReportReport
Posted on by 93

Hi 

We have a bunch of DLP's setup, one for each of our environment(s).  However, we want to move a connector from non-business to business, which we do for the environment, but when we reach the point where we 'Save' and update the policy (Review stage), we are shown an error message which essentially says:

 It looks like something went wrong

We couldn't get the information you're looking for.
 
Cannot read property 'rules' of undefined
Time: 2021-06-08T10:06:31.594Z
Session Id: a92a7619-25f5-416f-b416-b8bebdf57886

 

Please can someone advise, this issue is not to do with the specific connector we are moving, as it seems to have happen for any connector we try and add now.  So I am not quite sure what is going one.  Note the specific connector we are trying to update the the policy is (after moving it to the Business connectors list) is named 'HTTP with Azure AD'.   Note that months ago (maybe 3 months ago) we were able to add to do this to another Data Policy we have setup for Dev environment, but cannot understand why we cannot add to this UAT data policy we have had for a while.  A few other facts:

 

1) There are existing connectors in the Business group already setup from months ago, and they are still in place.

2) I am an environment maker and PowerApps admin - and I get the above issue as described.

3) Our tenant admin has also had a go and gets the same issue.

 

Please assist with this if you can - we are unable to deploy some Flow changes because we require the specific connectors to be in place in the DLP.

 

Categories:
  • alrezac Profile Picture
    on at
    Re: Cannot Add to DLP - error message "cannot read property 'rules' of undefined.

    Hi,

     

    Thanks for your follow up post! I am glad that you were able to get this figured out on your side. Hopefully this will prove useful for any future communities users who are having similar issues.

     

    Regards,

     

    Alex

     

    -------

     

    Community Support Team _ Alex Rezac
    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

  • Verified answer
    ZiaUddin Profile Picture
    93 on at
    Re: Cannot Add to DLP - error message "cannot read property 'rules' of undefined.

    Hi All,

     

    don't know if MS did anything in the background, but I seem to have it working now; for some reason I am not getting that error anymore and was able to update the policy by adding the connector to the business group.  One thing I did differently was actually create a dummy test Data Policy group to see if it would work and that did, after that I wen into the others that were failing and then they suddenly started accepting and saving the connectors.  Don't know if it just wanted a kick to get it going but it worked.

     

    I am closing this off.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Paul Stork – Community Spotlight

We are honored to recognize Paul Stork as our July 2025 Community…

Congratulations to the June Top 10 Community Leaders!

These are the community rock stars!

Announcing the Engage with the Community forum!

This forum is your space to connect, share, and grow!

Leaderboard > Power Apps

#1
WarrenBelz Profile Picture

WarrenBelz 791 Most Valuable Professional

#2
MS.Ragavendar Profile Picture

MS.Ragavendar 410

#3
mmbr1606 Profile Picture

mmbr1606 275 Super User 2025 Season 1

Featured topics