Hi AM-21071718-0,
If the chatbot still struggles, consider adjusting training data or fine-tuning responses.
The additional error message you’re encountering (“AI features aren’t enabled, so any instructions won’t apply”) typically appears when certain advanced features are restricted due to subscription (paid) limitations.
As you mentioned, this could be related to your account type (free vs. paid). To verify, please check your account settings or contact the platform’s support team to confirm whether AI features are available for your account.
While this error message might not directly cause the chatbot’s inability to answer questions accurately, it’s essential to ensure that all features are correctly enabled.
If AI features are indeed restricted, it might affect the chatbot’s ability to use its own general knowledge or access external information. Consider confirming your account type and exploring any available settings related to AI features. If possible, consider upgrading to a paid plan to unlock advanced capabilities. Meanwhile, continue testing your chatbot with the existing configuration, focusing on the link-based information extraction.
Good luck with ESP internships at GreenTree Group chatbot!
If this post helps you, consider marking it as resolved to help others too.
Happy to help.
Robu1