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Unable to copy Classic chatbot to Copilot

Posted on by 5

Hi Everyone,

 

I am unable to copy existing Power virtual agent chatbot which is classic one to copilot. Copy button is enable to copy chatbot so I clicked on the copy button but it is taking more time and timed out and not copying.  Could anyone please help me to convert classic version of PVA to copilot?

 

Classic Chatbot type highlighted

MicrosoftTeams-image (1).png

After opening the chatbot, the copy button is enable.

pva2.png

PVA3.png

 

After clicking copy button, the copy process is started but never completed as you can see below screenshot.pva4.png

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  • sachinlute Profile Picture
    sachinlute 5 on at
    Re: Unable to copy Classic chatbot to Copilot

    Thanks for your reply after trying multiple copy operation. It is copied.

     

    Regards,
    Sachin Lute

  • Verified answer
    HenryJammes Profile Picture
    HenryJammes on at
    Re: Unable to copy Classic chatbot to Copilot

    Hi @sachinlute,

     

    If this doesn't work after a few minutes and couple of tries, I would suggest that you open a support request: Get Help + Support in Power Platform - Power Platform | Microsoft Learn

     

    Henry

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