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Copilot Studio, Analytics and Canvas App chatbot control

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Posted on by YassineI

Hello,

I developed a chatbot with Copilot studio (data source = a sharepoint site + a public site). The bot is then integrated into a canvas app with the "chatbot" control (preview). Users interact with the bot from there.

I apply ALM using Pipelines (app registration + setup pipelines).

When I consult the analytics, the sessions triggered from the canvas app do not appear. Those from the Copilot studio (edit mode) are logged. I checked via the conversationTranscript table.

Has anyone encountered this problem?

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remidyon Microsoft Employee on at

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Hi Yassinel,
That seems odd indeed!
Could you please open a support ticket via your power platform admin so we can investigate further?
Thanks

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YassineI 55 on at

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Thanks! I've just issued the MS ticket. I'll share the results here, so it might be helpful if anyone else comes across the same problem.

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