Unanswered

Cannot publish my bot to channels

(0) Share

Report

Posted on by CharlieHung

Hi,

I just start using Copilot Studio recently and is learning how to create a bot, but in publish process I get some trouble.
Currently I'm using Copilot Studio in free trail.

Firstly I publish my copilot.

1. published - edited.png

After that I'm trying to publish to a demo website and soon get an error:
Object not found.
Diagnostic Trace Id: Trace id not available. Headers: {"cache-control":"no-cache, no-store",...

2. Publish to Demo Website failed - edited.png

Then I try the other channel: "Custom website", I copy the HTML embed code and add the code in my localhost webpage, but the bot is not available and returns 404 Not Found error.

3. publish to Custom website failed - edited.png

What's the reason my bot can't be published on those channels? I'm not sure if the reason is authentication - as the document "Key concepts - Publish your bot" (https://learn.microsoft.com/en-us/microsoft-copilot-studio/publication-fundamentals-publish-channels) says:
"If you want to allow anyone to chat with your bot, select No authentication authentication."
"If you want to use other channels and still have authentication for your bot, select Manual authentication."

but the other problem is, I can't reach the authentication page.

4 .Authentication - Try that again - edited.png

So how can I publish my bot to the Demo website or Custom website? Or I can't do this with free trial? Thanks.

Categories:

Publish & channel management

I have the same question (0)

All responses (3)

Answers (0)

CU22081450-0 Most Valuable Professional on at

Like (0)

Report

Hi @CharlieHung ,

Is it a new bot?

It looks like an error on the Microsoft side that is unrelated to the trial license. With this free license, you'll be able to access and deploy across multiple channels for a trial period.

Could you please check if you have the same error with a new bot?

If the problem persists after some hours, you could contact the Microsoft support team to help you with this.

Microsoft Copilot Studio | Extend Copilots or Create Your Own

Was this reply helpful? Yes No
Ambesh Singh 2 on at

Like (0)

Report

Hello Charlie,

After looking to the problem and screenshot it seems the problem with framework itself, I would recommend to raise a support ticket and contact Microsoft immediately.

Happy Learning,
Ambesh Singh

Did I answer your question? Mark my post as a solution!

Was this reply helpful? Yes No
CharlieHung 6 on at

Like (0)

Report

Hi Renatoromao,
Thanks for your response! The bot is not new, it has been created for at least 1 month.
I created some new bots from last day, but unfortunately these new bots cannot even be published,
This feature isn't available until your bot has finished setting up.

Some users also responded to this condition from last year, it seems this condition is an issue.
https://powerusers.microsoft.com/t5/General/The-bot-setting-up-is-not-finished/td-p/2168540
https://powerusers.microsoft.com/t5/Publish-Channel-Management/error-in-power-virtual-agent/td-p/2169073

I think I'll respond to this condition on one of the above discussions, and try to create a new bot some days after.

Was this reply helpful? Yes No