Power Platform Community Forum Thread Details

Hello all.

I created a KB in QnAMaker, and it has several multi-turn topics. They work perfectly when testing the KB directly in QnAMaker, but I cannot find out how to surface the follow up options on multi-turn responses when I call the KB from PVA (using the Fallback topic). When PVA calls the Fallback topic, I have in it a call to a Power Automate flow that in turn calls the KB API. However, only the main response makes it to PVA. None of the follow up options (multi-turn) are displayed by PVA. I am not sure if the flow in Power Automate is event capturing the follow up options.

Please advise.

Thanks.

Categories:

Topic creation & management