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Surfacing multi-turn topics in PVA

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Posted on by 7

Hello all.

 

I created a KB in QnAMaker, and it has several multi-turn topics. They work perfectly when testing the KB directly in QnAMaker, but I cannot find out how to surface the follow up options on multi-turn responses when I call the KB from PVA (using the Fallback topic). When PVA calls the Fallback topic, I have in it a call to a Power Automate flow that in turn calls the KB API. However, only the main response makes it to PVA. None of the follow up options (multi-turn) are displayed by PVA. I am not sure if the flow in Power Automate is event capturing the follow up options. 

 

Please advise.


Thanks.

  • Jinyu23 Profile Picture
    Jinyu23 on at
    Re: Surfacing multi-turn topics in PVA

    hi, I have the same problem recently. Have you solved the problem? Thanks

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