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Power Platform Community / Forums / Power Apps / Send email from servic...
Power Apps
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Send email from service account

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I am in the process of developing multiple workflow solutions for a client. We only use Power Apps to organize the approval steps in each workflow. Our take was to send an email with a unique link to trigger the respective app with the correct form in the right state. 

Now all emails we send are sent by the current user and show up in their outbox - including the unique links. So theoretically they could go and approve their own requests.

 

Is there a way to send mails via a service account so the author doesn't see the approval request in their outbox? I found how to do that via Power Automate which doesn't help me. Any ideas how to do this in a Canvas app?

 

Thanks for your thoughts.

 

Reiner

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  • Verified answer
    WarrenBelz Profile Picture
    154,496 Most Valuable Professional on at

    Hi @ReinerKnudsen67 ,

    Unfortunately not (as you mentioned, you can do this with a Flow) as the mail ends up in the Sent Items of the user whose connection is used to send it (if direct from Power Apps, this is the logged-in user), Even if it is sent from another mailbox, it is using the user's permissions to send from this box.

     

    Please click Accept as solution if my post helped you solve your issue. This will help others find it more readily. It also closes the item. If the content was useful in other ways, please consider giving it Thumbs Up.

    MVP (Business Applications)   Visit my blog Practical Power Apps

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