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Posted on by mykedeabreu

I have two production environments (environment A & B).

I have a user with an E3 License that can access environment A and use the app with no additional license (not even a trial license). However, cannot access environment B get this error:

I am stumped why the user can even access Environment A in the first place. Am I missing something? Dont all users require a PowerApp Per App or Per User license to access Model Driven Apps/Dataverse no matter what?

If I assign a trial PowerApp plan to the user they can access Environment B.

Any help on this will be greatly appreciated.

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Microsoft Dataverse with Power Apps

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Mari on at

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Hello! Is the environment A the Default environment?

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mykedeabreu 12 on at

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Neither of the environments are the Default. They are newly created production environments.

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Drew Poggemann 9,287 Most Valuable Professional on at

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Hi @mykedeabreu ,

A few things here...
1. Check the admin.powerplatform.com environments to see if you have App Passes assigned to Environment A. (https://docs.microsoft.com/en-us/power-platform/admin/about-powerapps-perapp). If you do then the app passes are assigned to the environment and there is not really a specific assignment to a user. This means it is basically a "trust" factor that the user is allocated to one of the App Passes you have assigned to that environment.
2. Check Environment B, I assume there are no App Passes assigned to that environment so unless the user has a Power Apps Per User license or Dynamics 365 license then they would not be able to access the environment.

Hope this helps. Please accept if answers your question or Like if helps in some way.

Thanks,

Drew

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CNT 10,921 Super User 2024 Season 1 on at

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@mykedeabreu Can you check if you have any add-ons (in the PowerApps Admin Portal),

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EricRegnier 8,720 Most Valuable Professional on at

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Hi @mykedeabreu,

Yes you're correct, all Dataverse environments (environments with a database) requires a Power App per app/user license. E3 or E5 license do not grant licenses to Dataverse. The only reason I can see environment A is able to access is maybe because there was a license assigned before and auth is still cached, or there are some Power Automate flows created with approvals (which generates a Dataverse instance in the back). Either way, you'll need the proper licenses to be compliant, so suggest to do so. If you're still wondering why that is, then you can open a Microsoft support ticket at: https://admin.powerplatform.microsoft.com/support

Hope this helps!

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