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My Account was locked out of nowhere, please help

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Posted on 7 Aug 2024 00:20:07 by jmsanguinetti22

Hi all,

I joined this community 3 days ago as I started my journey exploring and configuring an instance of Microsoft Dynamics 365 Sales.

I asked 2 questions, which were answered. One I marked is as answered, the other one I still was trying to implement the suggestion to see if it would solve it, so I did not mark it as answered.

I asked a 3 question, where I posted a screenshot image of the Microsoft Dynamics 365 Sales module with a highlight on an field relevant to my question, which was not working as expected (a read only field on a Form component, which wouldn't make the form read only, basically).

When I refreshed the page to see if there was any answer, I was logged out. Tried to log in again, and I receive the message that my user has been locked. (See below).

How can I unlock it? As its with my main Microsoft account. Who/where should I reach out?
What did I do wrong so I can avoid in the future? Was is not immediately marking a question as answered within 24hs? Was it attaching a screenshot of a form component configuration?

Thank you,

Juan

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Vinoth Selvam 1,527 Super User 2025 Season 1 on 23 Oct 2024 at 08:18:05

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My Account was locked out of nowhere, please help

Hi jmsanguinetti22,

Please check with Microsoft Support by raising a ticket.

Or Else raise a concern in the below link to Community Support.

Thanks.
FA-22101314-0 2 on 22 Oct 2024 at 13:16:26

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My Account was locked out of nowhere, please help

I am sending this message on behalf of one of my customers, whose account has been locked.

Is there any way to unlock his account?
CU16080912-0 2 on 16 Aug 2024 at 09:14:46

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My Account was locked out of nowhere, please help

Hello, i'm having same issue, my work account and also private account are locked.
CU12082029-1 2 on 12 Aug 2024 at 20:34:28

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My Account was locked out of nowhere, please help

I'm having the same issue. I'm using a secondary account to reply to this post, and can't figure out a way to PM Ilanit.
CU12081200-0 2 on 12 Aug 2024 at 12:09:52

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My Account was locked out of nowhere, please help

Hi I'm having the same problem. I created a new personal Microsoft account so I could get help.

@Ilanit Manor please can you help me out as well?

Thanks.
Paul_Owen 7 on 07 Aug 2024 at 13:47:25

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My Account was locked out of nowhere, please help

Hi, did you get this resolved as im having this problem on my work account?
Ilanit Manor Community Manager on 07 Aug 2024 at 00:30:51

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My Account was locked out of nowhere, please help

Hi Juan,

I'm one of the community managers that can help. I will send you a private message to get more information from you. Please check your messages on the top right corner in notifications.

Thank you,

Ilanit

Community Manager

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My Account was locked out of nowhere, please help

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