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My Account was locked out of nowhere, please help

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Posted on by jmsanguinetti22
Hi all,
 
I joined this community 3 days ago as I started my journey exploring and configuring an instance of Microsoft Dynamics 365 Sales.

I asked 2 questions, which were answered. One I marked is as answered, the other one I still was trying to implement the suggestion to see if it would solve it, so I did not mark it as answered.
 
I asked a 3 question, where I posted a screenshot image of the Microsoft Dynamics 365 Sales module with a highlight on an field relevant to my question, which was not working as expected (a read only field on a Form component, which wouldn't make the form read only, basically).
 
When I refreshed the page to see if there was any answer, I was logged out. Tried to log in again, and I receive the message that my user has been locked. (See below).
 
User's image
  • How can I unlock it? As its with my main Microsoft account. Who/where should I reach out?
  • What did I do wrong so I can avoid in the future? Was is not immediately marking a question as answered within 24hs? Was it attaching a screenshot of a form component configuration?

Thank you,
 
Juan
 
 
 
Categories:
General
  • CU16080912-0 Profile Picture
    CU16080912-0 2 on at
    My Account was locked out of nowhere, please help
    Hello, i'm having same issue, my work account and also private account are locked.
  • CU12082029-1 Profile Picture
    CU12082029-1 2 on at
    My Account was locked out of nowhere, please help
    I'm having the same issue. I'm using a secondary account to reply to this post, and can't figure out a way to PM Ilanit.
  • CU12081200-0 Profile Picture
    CU12081200-0 2 on at
    My Account was locked out of nowhere, please help
    Hi I'm having the same problem. I created a new personal Microsoft account so I could get help. 
     
    @Ilanit Manor please can you help me out as well?
     
    Thanks.
  • Paul_Owen Profile Picture
    Paul_Owen 7 on at
    My Account was locked out of nowhere, please help
    Hi, did you get this resolved as im having this problem on my work account? 
  • Ilanit Manor Profile Picture
    Ilanit Manor on at
    My Account was locked out of nowhere, please help
    Hi Juan, 
     
    I'm one of the community managers that can help. I will send you a private message to get more information from you. Please check your messages on the top right corner in notifications.
     
    Thank you,
    Ilanit
    Community Manager

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