UPDATE TO THE INITIAL POST: 05/06/2024 @ 2100 GMT
After attempting to sign into the Microsoft admin centre, GoDaddy advised me I didn't have access to CoPilot Studio as I didn't have a business plan with them. I have upgraded to said business plan and it still doesn't work. I have just spoken to another GoDaddy advisor who has stated they do not even support CoPilot Studio at this time (despite the business plan suggesting they did!)
I have just tried signing up to the Microsoft Business Standard package using my existing email address that utilises Microsoft 365 via GoDaddy. That doesn't work either as it sends me in a loop to GoDaddy.
GoDaddy have now said I need to move my emails away from them to Microsoft due to my bot being under this specific email address. However, there is an issue migrating the email and email address from GoDaddy Microsoft 365 to the standalone Microsoft Business Standard because of course they're both offering exactly the same email service.
This whole thing is a mess and I am not surprised there appears to be an indefinite "Free Trial" of CoPilot Studios at the moment. I cannot imagine them ending the free trial until a time integrations with all of their partners are complete.
I don't usually moan this much but this whole experience has been ridiculous. Microsoft and Godaddy need to communicate with their customers about what their packages can / can't do an appropriate solution.
Hi all,
Newbie here! A very frustrated newbie at that!
I created a Co-Pilot Studios account using an organisation email address at the time as it would not allow me to sign up otherwise.
I have a mobile app that I have embedded my Copilot into. The bot is working fine. My free trial for Copilot Studios expired today which I have now extended by a further 30 days.
As things stand, end users / customers of the app do not require a login to use the co-pilot. If they have my app, they have automatic access to the bot.
My questions are:
- When this free trial expires, will the embedding and / or bot stop working?
- Is a subscription required to allow full access to the bot?
- If a subscription is required - how on earth do I upgrade? The studio sends me in a loop. When I am signed in and attempt to upgrade it says I have to sign in as someone else to sign up to a subscription?
- If I require licences, what do I require licenses for and where do I find the instructions to buy the licences?
- Do I require a tenant licence? If so, how do I do this? It feels like I have searched everywhere. I spent nearly 2 hours trying to find what I needed to do but still nonthewiser!
I am really confused. All I need is for my app users to be able to ask questions of the bot without login details etc. I have spent a lot of money having someone build this for me using Co-Pilot studio but now it feels like this may have all been for nothing?
