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Rename of BOT not working

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Posted on by 24

I have renamed a BOT and Published it. It shows up with the correct updated name in Teams searches and, when found, the About tab shows the correct name.  But once the BOT is engaged, it's name shows the old name.

 

Please Help

  • PulkitM Profile Picture
    PulkitM 24 on at
    Re: Rename of BOT not working

    Teams cache clear didn't work. Below are the steps I took to rename.

    1. Export Chatbot.
    2. Update XML files to rename Chatbot.
    3. Save the files.
    4. Import the Chatbot Files.
    5. Chatbot imported with new name.
    6. Delete previous chatbot.
  • nesrivastava Profile Picture
    nesrivastava on at
    Re: Rename of BOT not working

    Hi,

    Clear the Teams cache and see if it works. If it doesn't work, please create the Support request with the bot zip file to investigate further. Is it just you or other users are facing the same issue?

    Get Help + Support in Power Platform - Power Platform | Microsoft Learn

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