Power Platform Community Forum Thread Details

Hi,

Hope everyone is doing well. I have a few general question of setting End user authentication for PVA BOT.

1. What is the advantage of setting end user authentication for BOT?

2. If my BOT only allow within company network, does authentication setting filter out non employee to connect?

3. What is the condition that user authentication failure? (invalid code? etc)

4. User required to relogin if the conversation drop?

5. Does BOT can reconnect who are the person login into BOT?

6. How long does the one time code lasting for user to reply into login?

Thanks for your answer in advance. I am try to understand how does this feature work and protect my data shared in the BOT.

Have a good day.

Regards,

Lee Yong

Categories:

General topics

Hi @Leeyong88 ,

1. What is the advantage of setting end user authentication for BOT?

You can use the authentication to set your chatbot like a private conversation only for the employee users. And you can use to get the user information without question about the e-mail and password (or something like that).

2. If my BOT only allow within company network, does authentication setting filter out non employee to connect?

Exactly, when non-employees connect to your chatbot, they don't get the next step inside the topic because the authentication is required.

3. What is the condition that user authentication failure? (invalid code? etc)

When you add the authentication action, automatically you can see the condition failed. But when the user click on the Login button and fail the authentication, maybe is related to Office 365 account error or Authentication configuration.

4. User required to relogin if the conversation drop?

Yes, or you can implement the SSO.

5. Does BOT can reconnect who are the person login into BOT?

No.

6. How long does the one time code lasting for user to reply into login?

Some seconds/minutes, the idea is to secure the users and if the user doesn't use the code, will expire.

I think that this code is available for 60 seconds, like token App.