Power Platform Community Forum Thread Details

Hi,

I'm using a flow in PowerApps which selects an email template to send a email whenever the case is created. This flow works when I run it inside the power automate env. but when i try to trigger the flow its giving me bad gateway error

UpdateContext({show_Notification: false});
UpdateContext({currentUser: User().FullName});
UpdateContext(
 {
 email_ccList: Concat(
 Filter(
 colAssignee,
 Case_ID = VarA.Case_ID
 ),
 Assignee_Email & ","
 )
 }
);
UpdateContext({email_Title: currentUser & " has reponed (" & VarA.Case_ID & ") in Case management tool and assigned to you"});
UpdateContext(
 {
 selectedCase_assignees: SortByColumns(
 Filter(
 colAssignee,
 Case_ID =VarA.Case_ID
 ),
 "Assignee_Sequence"
 )
 }
);
ClearCollect(
 case_allAssignees,
 {}
);
ForAll(
 selectedCase_assignees,
 Collect(
 case_allAssignees,
 {
 name: selectedCase_assignees[@Assignee_Name],
 assignee_ID: selectedCase_assignees[@Assignee_UserID],
 segment: LookUp(
 USERS,
 Users_ID = selectedCase_assignees[@Assignee_UserID]
 ).Users_Segment,
 business: LookUp(
 USERS,
 Users_ID = selectedCase_assignees[@Assignee_UserID]
 ).Users_BU,
 team: LookUp(
 USERS,
 Users_ID = selectedCase_assignees[@Assignee_UserID]
 ).Users_Team,
 expectedTime: selectedCase_assignees[@SLA_DATE1],
 dependency_text: If(
 IsBlank(selectedCase_assignees[@DependAssignee_UserID]),
 "N/A",
 "Response from "
 ),
 dependency_assignee: LookUp(
 USERS,
 Users_ID = selectedCase_assignees[@DependAssignee_UserID]
 ).Users_Team,
 isCurrent: If (
 (selectedCase_assignees[@Assignee_Email] = selected_Case.CurrentAssignee_Email),
 "Yes",
 "No"
 )
 }
 )
);

ClearCollect(TitleSetting,GetEmailTemplate.Run(5));

ClearCollect(
 SubjectSessionInfo,
 { i:0,
 value: VarA.Case_ID}
);

ClearCollect(
 BodySessionInfo,
 { i:0,
 value: VarA.Case_ID},
 { 
 i:1,
 value: LookUp(
 CASES,
 Case_ID = VarA.Case_ID
 ).Case_BU},
 {
 i:2,
 value: tempTableDetail}
);

ForAll(SubjectSessionInfo, Patch(TitleSetting, LookUp(TitleSetting, ID="5"),
 {Subject: Replace(LookUp(TitleSetting, ID="5").Subject,
 Find("{"& SubjectSessionInfo[@i] & "}", LookUp(TitleSetting, ID="5").Subject),
 Len("{"& SubjectSessionInfo[@i] & "}"), SubjectSessionInfo[@value])
 }));


ForAll(BodySessionInfo, Patch(TitleSetting, LookUp(TitleSetting, ID="5"),
 {Body: Replace(LookUp(TitleSetting, ID="5").Body,
 Find("["& BodySessionInfo[@i] & "]", LookUp(TitleSetting, ID="5").Body),
 Len("["& BodySessionInfo[@i] & "]"), BodySessionInfo[@value])
 }));

Set(emailPreview_body, LookUp(TitleSetting, ID="5").Body);
Set(emailPreview_subject, email_Title);
Set(email_currentAssignee, Drp_NewCommunication_Assignee.Selected.Assignee_Email);
Set(email_CCaddress, email_ccList);

I get the following error message:

flow.Run failed: { "error": { "code": 502, "source": "msmanaged-na.azure-apim.net", "clientRequestId": "########", "message": "BadGateway", "innerError": { "error": { "code": "NoResponse", "message": "The server did not receive a response from an upstream server. Request tracking id '############." } } } }

I'm confused on why it works inside the app when I run and edit it, but it does not work outside of the app when I play it or share it.