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Power Platform Community / Forums / Power Apps / Users Can't Open Share...
Power Apps
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Users Can't Open Shared App

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Posted on by ashleylinkewich 68

Hi everyone, 

 

I have an urgent problem as I am supposed to launch this app to shopfloor tomorrow. 

 

I have shared it with users and selected "Common Data Service User" as their security permission. When they open powerapps and go to run the app, the play button is greyed out (attached) and can't be selected. When they click on the app as if they were to play it, a new tab opens with the attached error. 

 

Does anyone know how I can fix this? 

 

Thank you so much, 

Categories:
Governance & administering
PlayError.png
RecordError.png
I have the same question (0)
  • Hamish Sheild Profile Picture
    Hamish Sheild 3,005 Most Valuable Professional on at
    Hi,

    Have you created a security role that gives access to your custom entities and then given that role to your users? Take a look at this article

    https://docs.microsoft.com/en-us/power-platform/admin/database-security#create-or-configure-a-custom-security-role

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