Power Platform Community Forum Thread Details

Hi everyone, I'm just wondering if any of you have experience wrapping Power Apps and uploading them to the iOS store.

I have done one instance in mine, and it was working great and it's currently unlisted in the iOS. I did the same process with another app, but I am having an issue retrieving data.

First successful wrapped instance behavior:

The user opens the app on iOS
The user enters their MS username/password
App loads and requests for data connector permission.
The app shows the data from data sources.
The user closes the app.
The following time the user opens the app, there are no more prompts for credentials.

Wrapped app with issue behavior. Having issue with #3, #4 and #6

The user opens the app on iOS
The user enters their MS username/password
App loads and requests for data connector permission. Sometimes it's stuck in here.
The app indicates a loading animation related to data access but never shows any data.
The user closes the app.
The following time the user opens the app, it prompts for a password again and sometimes asks for data connector permissions.

Here's what I have done so far,

I thought it was an Azure authentication issue, but I found it was successful when I checked the Azure sign-in logs. Tried flagging it, but nothing unusual.
Data Permissions. I have tested my data sources, and all are accessible to the user. The data sources tested were SharePoint and Dataverse.
Testing using the Power Apps app. For this, the app opens fine using the iOS app. The data are also loaded straight away.
Power Apps Log viewing. I tried using the Monitor tool, but it seems to only work with a provided link, which I can't do with an iOS app. I tried looking at the Diagnostics log on my iPhone, but no logs related to the app are showing. Or maybe you can please direct me to a resource that could help?
Azure Tenant/Subscription. I thought it might be a tenant or subscription issue, so I tested with another tenant and a similar tenant with a different subscription, but the issue prevailed.

If you know how to troubleshoot this, kindly share it with me.

Categories:

Building Power Apps

The issue was related to skipping a crucial step during the wrapping process for iOS.

When wrapping Power Apps for iOS, it's essential to follow the Microsoft Learn guide closely, specifically the section on signing the iOS archive:

https://learn.microsoft.com/en-us/power-apps/maker/common/wrap/code-sign-ios#sign-the-ios-archive

I mistakenly thought that performing the iOS signing was a one-time process per app. However, without proper signing, the app’s authentication mechanism doesn’t work as expected. Once I completed the signing step properly, the issues with authentication and data loading were resolved.

If you're facing a similar problem, double-check your iOS signing process to ensure it’s done correctly for each app