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Power Platform Community / Forums / Power Apps / Send Email v2 doesn't ...
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Send Email v2 doesn't always work

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Posted on by 29

Hello all, 

 

I created a PowerApp to collect data stored in a SharePoint list. 

I am the owner and two colleagues (let's call them C1 and C2) of mine have access to the app and can use it. Everything works as it should. 

C1 and I should receive an email when a new item is created. On the submission button, in On Select, I used

Office365Outlook.SendEmailV2(
"my@email, C1@email", "Email title",
"Email body" ) 

 

The issue is we receive the notification only when C1 or myself create a new item. If C2 create it, we don't receive the notification. 

I checked the connections and it seems C2 is connected to Outlook and SharePoint. 

 

Is there anything else I need to take into consideration?

 

Thank you in advance for your help! 

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I have the same question (0)
  • BCBuizer Profile Picture
    22,577 Super User 2026 Season 1 on at

    Hi @mate ,

     

    Does C2 receive any error messages when clicking the submit button? And are items actually created in SharePoint?

     

    In case you're not sure I can only suggest to do a debugging session together using Monitor. More information on how to use Monitor can be found here: https://learn.microsoft.com/en-us/power-apps/maker/monitor-canvasapps

  • mate Profile Picture
    29 on at

    Thank you for your answer! C2 doesn't get any error messages and actually create the items in SharePoint. I will try to do a debugging with C2, hopefully we will find out what is wrong. Thanks again! 🙂 

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