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Power Platform Community / Forums / Copilot Studio / Chatbot survey style i...
Copilot Studio
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Chatbot survey style is different from the test result

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Posted on by IvanPHang 1

Hi All ~

I have developed my chatbot within MS Teams. But I found that chatbot survey after publishing is different from my test, In the test, the survey style can be directly selected by mouse, but after publishing, user needs to input 1~5, it is Not Cool~
I don't know what's wrong? How do I get the survey style pattern and test results of chatbot to be the same after publishing?

 

Can someone pls guide me. thank you.

 

survey style.png

Categories:
Building Copilot Studio chatbots in Microsoft Teams
I have the same question (0)
  • micchow Profile Picture
    micchow Microsoft Employee on at

    Hi @IvanPHang , this is currently by design as documented here:

    https://docs.microsoft.com/en-us/power-virtual-agents/publication-fundamentals-publish-channels#channel-experience-reference-table

     

    We have plan to make CSAT experience more consistent in the future, please consider opening an idea here:

    https://powerusers.microsoft.com/t5/Power-Virtual-Agents-Ideas/idb-p/pva_ideas

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