Improved App Rendering Issue with Chrome

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Posted on 23 Oct 2018 18:34:44 by Community Power Pla...

We were testing out the Improved App Rendering feature to see if it worked for our app.

I noticed some improvements, but we came across a serious issue as well.

When scrolling a gallery using Google Chrome as the browser, the app stops responding and Chrome crashes.

It may be the version of Chrome that we are using, but this only happens with Improved App Rendering turned on.

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Community Power Pla... on 02 Nov 2018 at 21:55:57

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Re: Improved App Rendering Issue with Chrome

Sorry it has been a while since I posted this.
I have done some more testing on my end and discovered something.
The amount of memory used almost doubles when using Improved App Rendering.

This may not seem like a big deal, but our organization used HP Thin Clients with a Citrix virutal environment.
So we are talking about many users using double the memory at the same time on the same servers.
v-xida-msft on 25 Oct 2018 at 04:59:24

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Re: Improved App Rendering Issue with Chrome

Hi @Anonymous,

Could you please share a bit more about the issue on your side?

I have made a test on my side, and don't have the issue that you mentioned.

Please take a try to clear cache of your browser, then try your app again to check if the issue is solved.

In addition, you could also consider take a try to run your app within PowerApps Mobile App in your Mobile device, check if the issue still exists.

If you could provide a Session ID of your app, it would help solve your problem better. More details about getting a Session ID of an app, please check the following article:

https://docs.microsoft.com/en-us/powerapps/maker/canvas-apps/get-sessionid

Best regards,

Kris
dinusc Microsoft Employee on 24 Oct 2018 at 00:17:31

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Re: Improved App Rendering Issue with Chrome

Getting a session id or any other help in reproducing this issue would be very much appreciated.
Community Power Pla... on 23 Oct 2018 at 21:18:24

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Re: Improved App Rendering Issue with Chrome

Hello dinusc,

The issue happens while using Google Chrome on a PC, when doing a mouse scroll in a gallery.
Sadly, I don't have a session ID as I had to quickly roll back the update that I pushed out.
I can try to make a test environment and get one for you there.
dinusc Microsoft Employee on 23 Oct 2018 at 21:15:34

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Re: Improved App Rendering Issue with Chrome

Hello @Anonymous
Could you please share more details about this issue? Does it happen on a PC on mouse scroll or on a mobile device in Google Chrome browser? Could you please share a session id for the app that crashes?
Thank you