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Capacity summary shows I have 0MB of space

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Posted on by Jason Yeung

Hi,

I have a tenant that currently doesn't have any capacity in the dataverse. When I looked at the summary, it looked like the following:

I was wondering would I need to purchase various licenses in order to get some space I could use? I have a different tenant, which doesn't have paid licenses. But it would have 10 GB available for use right away.

Sincerely,

Jason

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Microsoft Dataverse with Power Apps

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Mira Ghaly 11,415 Moderator on at

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@JasonYeung

Do you have any dataverse environment in your Tenant?

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Jason Yeung 53 on at

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@Mira_Ghaly ,

I have the default environment:
I have noticed that the State is "Failed". I looked at the history and it was deleted in early March and there was an attempt to recover it, but it failed.

This tenant was originally created a few years ago, but we didn't attempt to use the dataverse until recently. A member of the IT team suggested we could be using a legacy storage model and we don't get capacity until at least 1 paid PowerApps license is applied to the tenant. I'm not sure if this is the case.

Jason

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Mira Ghaly 11,415 Moderator on at

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@JasonYeung

Try to create a new dataverse environment other than the default environment

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