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good evening
What does this message correspond to?
Licensing issue?
Sorry, something went wrong. I am not able to help you at the moment, please check back later.
Did you try and republish your bot?
Joe
Hello
Thank you for your prompt response.
Yes, and nothing helps.I also tried with a very simple bot. 2 questions and a message.
Same...
Here is the message:
Sorry, something went wrong. I am not able to help you at the moment, please check back later. Conversation ID: 8fMeKl7tF8R8wW8FPeXlnr-a. Time (UTC): 12/30/2019 7:03:37 AM.
To connect with a person now, click on the following link: <link>
I thought maybe your virtual agent CDS enviroment was corrupted somehow but of you created a new bot it sounds like it is ok.
You could try to reset your account under settings but you will lose everything. Alternatively raise a support ticket
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