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Power Platform Community / Forums / Power Apps / How can I edit the ''i...
Power Apps
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How can I edit the ''issue reporting" app, so that images can be added as attachments which then appear in the created task/issue-ticket?

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Posted on by Microsoft Employee

Hello, 

 

currently I have the problem that I dont know how to edit the ,,issue reporting" app, so that a customer is able to add an image/screenshot, which then gets added as an attachment to the created task/issue-ticket in Planner. Here you can see what my goal is when you look at the example they presented: https://docs.microsoft.com/en-us/powerapps/teams/issue-reporting#issue-reporting-app

In the example it is shown, that one can add an image when submitting an issue through the issue reporting app. After that the thereby created issue-ticket in Planner has that added image as an attachment. How can I achieve this?

 

What have I tried already?

Bildschirmfoto 2021-10-27 um 12.09.43.png

As you can see here I have added an ,,addMedia"-Button. 

I saved the changes and launched them. 

When I now test the issue-reporting app it looks like this: 

Bildschirmfoto 2021-10-27 um 12.12.21.png

Yes I have to fix the positioning, but the point is that I can click on the button and then I can select an image from my computer. I did that an now it looks like this: 

Bildschirmfoto 2021-10-27 um 12.13.10.png

So at first it seems to work but then when i submit the issue the created issue-ticket looks like this: 

Bildschirmfoto 2021-10-27 um 12.14.05.png

The attachments are empty 😞

I assume that I have to change the code for the Button that submits the issue so that onClick the added pictures get read out and then added to the task-attachments and or the button with which I can add the picture. The problem is that i dont know what to change in the code because I dont really understand much of the code. Maybe I dont even have to change the code and I just have to play around with some settings or data sources. 

It would be amazing if someone could help me by answering and giving a step by step guide on how to edit the issue reporting app to achieve my goal 🙂

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I have the same question (0)
  • emmaasahi Profile Picture
    2 on at

    I need help with this too!

  • peter-wxin Profile Picture
    on at

    The idea is to upload a attachment file to a SharePoint site folder and Attachments filed is actually referring to the link to the file in the folder. But have not tried it, as it looks quite complex.

    https://powerusers.microsoft.com/t5/Building-Flows/Create-Planner-Task-and-Include-Attachments-From-Outlook-Email/td-p/264267

  • Guillaume42 Profile Picture
    11 on at

    My feedback on the Issue Reporting PowerApp : it doesn't allow the attachment of a file to an issue so it can then be seen in the planner. I have tried - a lot - (including the link above) and this kludgy buggy mess fulfills only one requirement : that most of what microsoft does is actively designed to make you waste time and productivity.

    At the very least, none of this has been actively tested. And the comments in the app itself literally say there is no support for it.

    Unacceptable.

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