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Object reference error for all topics - when editing

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Posted on by k0lend0i

For the last few days every attempted change of a Topic results in an "Object reference not set to an instance of an object"

This error appears for any type of change to a topics (additions, removals, or changes to strings) - to the best of my knowledge the studio configuration has not changed in any way relevant to Topics.

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Topic creation & management

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Umianta 290 on at

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If you're encountering this error exclusively with this particular topic, it's unlikely to be an issue with the Studio configuration. There may be something a miss with the topic itself. Could you provide the YAML code for this topic? I'd be glad to assist with debugging and pinpointing the problem.

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k0lend0i 9 on at

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Its not limited to a particular topic - it happens for all of the topics i've tested (approx. 10)

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Umianta 290 on at

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Attempt to turn off and then turn on Topic again to see if it resolves the issue.

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k0lend0i 9 on at

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That did not resolve the issue

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Umianta 290 on at

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Could you provide me with the topic YAML file or Chatbot solution so that I can troubleshoot the issue for you?

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k0lend0i 9 on at

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Hi @Umianta , thank you for your help on this issue. Since the last I posted the problem has gone away (without any config change) so I'm back to believing it was a platform issue.

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Umianta 290 on at

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Thank you, @k0lend0i , for informing me. I'm pleased to hear that the problem has been sorted out for you.

If my response has addressed your query, kindly mark your post as Solved.
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If you're still encountering any issues or challenges, please don't hesitate to inform me so I can assist you further. I'm here to help.
Cheers ,
Umesh Khandelwal

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