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The pricing is for 2000 sessions per month, are these 2000 concurrently or 2000 in total for the month for the entire business?
Thanks 🙂
@S-Lemon it is for 2000 sessions per month (it is a "billed session"). It is not a concurrent number of sessions.
Page 7 of the document attached (Power Platform Licensing Guide).
The document references "Billed Sessions" on page 7. This link and the first paragraph is good for that. View billed sessions (preview) - Power Virtual Agents | Microsoft Learn
You could start with PVA in Teams (if you have Microsoft Teams) and go further if you need more functionality (then deal with licensing).
Let me know if this solves your problem and mark this as solved if it does.
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