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Copilot Studio - Topic Creation & Management
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error while creating first bot in trial environment

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Posted on by 7

Hi,

 

I have an error while I'm trying to create my first bot.

I am in a trial environnement and the creation process is blocked on the second step, and finally I have an error.

 

Error message :

"We ran into a problem creating your bot

An unexpected error occurred while creating your bot.
The Virtual Agent environment you're looking for no longer exists.
Trace ID: mFX59"

 

The environment still exists and still appears in my administration center.

I tried with my usual user account, and with my administrator account, and it's the same issue.

 

Could you help me ?

Jonathan

  • lisimjo1 Profile Picture
    lisimjo1 7 on at
    Re: error while creating first bot in trial environment

    You're right, a few hours later, it works well.

    Thank you Renato for your help.

  • Verified answer
    renatoromao Profile Picture
    renatoromao 6,819 on at
    Re: error while creating first bot in trial environment

    Hi @lisimjo1 ,

     

    Is it a new environment? How many hours or minutes have been created?

     

    Microsoft staffs can help you: @MarKol @CleberM  @ggupta @micchow 

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