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3I am having an issue with receiving messages through the chatbot to a teams channel, if 'Joe Bloggs' raised a query which was posted to our teams channel, if there are 3 'Joe Bloggs' at our company, 3 messages will come through from each of their emails, however we don't know which one raised the query and which 2 are incorrect.
I assume this is being picked up through the email address as it pulls through any that include the user name. But I'm struggling to find a way to get rid of this, so the only message that appears in the teams channel is from the person that raised it.
Any help would be greatly appreciated :)
Thank you
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